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up-dated 12/13/09

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Company Policy

Methods of Payment

US & Canadian customers may pay by:
credit card,
US postal money order,
American Express Money Order or
certified bank check.

We accept all major credit cards.

           

Credit authorization does not occur until the order is ready to be shipped.

At that time, we get authorization for TOTAL CHARGES to your credit card that is $10 greater than the anticipated products + sales tax + shipping charges. Once the package is pulled, packed and weighted, we capture the exact amount of the total charges - usually bringing the charges back down to the level that you signed off on initially. If you do on-line banking, it may appear that your card may have been charged twice - the initial charges goes away in 2-5 days based on the policies of your credit card issuer.

 On Credit Card orders, we use address verification; therefore, it is EXTREMELY IMPORTANT that you supply us with the correct billing address for the credit card that is being used. Failure to supply correct information will only delay the order fulfillment process.

Customers with info on file that wish to use our on-line shopping cart.

Customers other than US citizens & Canadians:
Payment by American Express Check or electronic bank transfer of funds is required.
Order using our shopping cart.
We will email you with total charges including shipping, insurance and handling. 

We do not accept C.O.D. orders under any circumstances.

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by Ale an' Artifacts, Ltd.